February 26, 2024

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Technology In Your Hand

Neuron Mobility’s industry-leading e-scooters will start

Neuron Mobility’s industry-leading e-scooters will start

Main e-scooter operator Neuron Mobility will start deploying its e-scooters in Ottawa on July 6 with a variety of know-how enhancements. The corporate, chosen for its international and nationwide management on security and innovation, will roll out its most superior e-scooter know-how to Ottawa streets for the upcoming season. With the brand new controls and know-how being launched, Ottawa will grow to be dwelling to one of many world’s most superior e-scooter packages.

Ottawa’s riders have embraced Neuron’s rental e-scooters since they launched within the metropolis in 2021. Final 12 months Neuron customers travelled greater than 240,000 kilometres in Ottawa, avoiding an estimated 18 tonnes of CO2 emissions by selecting a Neuron e-scooter as an alternative of a automotive. Seventy-nine per cent of riders used e-scooters to go to eating places, cafes, and to discover the town, whereas 67 per cent made a purchase order throughout their most up-to-date journey.

Neuron introduces cutting-edge e-scooter security know-how in Ottawa

This season, Neuron’s Ottawa fleet of e-scooters can be totally outfitted with the corporate’s Excessive Accuracy Location Expertise (HALT) and Fast Geofence Detection (RGD) capabilities. Ottawa was one in all 4 cities worldwide the place these applied sciences have been extensively examined previous to this 12 months. Neuron’s HALT know-how presents the following stage in e-scooter precision and monitoring and is at the very least 50 instances extra correct than the e-scooter {industry}’s common GPS system. With RGD, the e-scooter can now reply considerably quicker when crossing a geofence boundary, resembling a no-ride or go-slow zone. These options, mixed with a variety of sensible sensors, facilitate Neuron’s proprietary Harmful Driving Detection (DRD) system which is able to assist appropriate or warn of unsafe driving behaviors and supply unparalleled management of how e-scooters are managed within the metropolis.

Utilizing these applied sciences, Neuron can detect and management sidewalk driving, present excessive accuracy geofencing, and designate exact sensible parking areas, offering unprecedented management over these features of this system. Working intently with the Metropolis of Ottawa, Neuron is figuring out and creating devoted parking zones and the app won’t permit a rider to finish a visit in another location.

The fleet may even characteristic an Acoustic Car Alerting System (AVAS), an always-on warning noise that alerts pedestrians, significantly these with imaginative and prescient loss, that an e-scooter is approaching. Final 12 months in Ottawa, Neuron was the primary and solely e-scooter operator in Canada to launch a multi-month trial of an AVAS know-how on over 100 units in its energetic fleet – a characteristic that’s now required of all e-scooter operators for the 2022 driving season in Ottawa.

Ankush Karwal, Head of Marketplace for Neuron in Canada, stated: “We’re thrilled to be again in Ottawa and this season we’re making use of some vital new know-how upgrades to reply to the town’s wants. Ottawa is the primary metropolis on the earth to characteristic our Excessive Accuracy Location Expertise throughout a complete e-scooter fleet. The system means we will extra exactly management the place e-scooters are ridden and parked. This, together with our Harmful Driving Detection system, will permit us to enhance driving behaviors and higher handle how e-scooters are used within the metropolis.”

He continued: “At Neuron, we pleasure ourselves on being one of the best associate to cities and our potential to swiftly adapt our know-how to fulfill the complicated wants of main municipalities. We’re dedicated to ongoing collaboration with the Metropolis of Ottawa to reply to the neighborhood’s suggestions because the pilot program progresses.”

All through the pilot program in Ottawa, Neuron has made it straightforward for riders and non-riders to get in contact with questions or issues. Utilizing a QR code on each e-scooter, anybody with a smartphone can shortly scan and get in touch with the corporate to report any points. Launched to Ottawa by Neuron in 2021, this characteristic is now obligatory for all operators. Each Neuron e-scooter may even embrace braille stickers with the corporate’s contact info.

Neuron is well-known for its give attention to rider and pedestrian security and improvements. The security-leading e-scooter operator has additionally solid a partnership with the Visitors Harm Analysis Basis (TIRF) in Ottawa to assist e-scooter security campaigns and analysis in Canada. On the outset of the Ottawa season, Neuron can be launching a multi-week rider training marketing campaign that includes a collection of boosted social media movies and direct communications to its riders to advertise the principles and protected use of e-scooters.

Robyn Robertson, President and CEO of TIRF, stated: “Ottawa’s shared e-scooter program supplies residents and guests with one other sustainable transportation possibility, which, when used responsibly, generates a variety of advantages. Many people can respect lowered street congestion, improved entry to companies, and the adoption of more healthy and extra energetic modes of transportation. Being headquartered in Ottawa, TIRF is proud to see its metropolis take a management function relating to the implementation of recent know-how to raise this system and enhance security for e-scooter riders in addition to residents who share designated driving areas. Nevertheless, it’s necessary to notice that riders are in the end answerable for following the principles designed to maximise these advantages and make sure the program works for all street customers.”

She continued: “We’re happy to associate with Neuron Mobility to research knowledge and help with creating accessible and relatable instructional assets. Neuron has been on the forefront of safety-led training and innovation within the {industry}, and the know-how they’re bringing to Ottawa this 12 months is a major step ahead.”

Phased program rollout and ongoing collaboration

The e-scooters can be rolling out onto Ottawa streets in phases decided by shut collaboration with the Metropolis of Ottawa. Beginning on July 6, Neuron’s e-scooters can be deployed in key areas of the neighborhoods of Centretown, Downtown, Golden Triangle, ByWard Market, and the Glebe, with further areas to observe.

The geofences guiding the brand new know-how are primarily based on mapping knowledge supplied by the Metropolis of Ottawa. Within the preliminary weeks and all through the season, Neuron can be working intently with the Metropolis to deal with any gaps, updates and steady enchancment and optimization to information the profitable implementation of the brand new and unprecedented stage of machine know-how supporting the e-scooter program.

Additionally new this 12 months is a Neuron integration with Google Maps to assist riders higher plan their journey in real-time. Google Maps highlights a person’s nearest e-scooter, instructions and knowledge on how lengthy it is going to take them to achieve it, calculates worth estimates primarily based on the chosen route, and supplies the machine battery vary and anticipated arrival time at their vacation spot. After deciding on an e-scooter on the map, customers can be redirected to the Neuron app for unlocking and fee.

Ottawa riders will be capable of ebook and use the e-scooters by Neuron’s user-friendly app, which will be downloaded from the App Retailer or Google Play and arrange in a matter of minutes.

Normal single journeys will price CAD$1.15 to unlock the e-scooter and 35c per minute thereafter. Extra frequent customers have the choice to buy Neuron Passes, a subscription service, obtainable in three-day (C$25), weekly (C$33), or month-to-month (C$89) choices. The packages will permit customers to journey as many instances as they need for as much as 90 minutes per day for a set inexpensive worth.

Security-first strategy

Along with the brand new applied sciences being added to Neuron’s Ottawa fleet, the e-scooters characteristic the corporate’s commonplace suite of world-firsts and measures designed to advertise protected and accountable driving, together with:

  • Secure, steady and sustainable design: Neuron’s e-scooters are visibly greater and extra sturdy than different e-scooters, they’re designed in-house and manufactured particularly for security and sharing. They’ve bigger wheels and wider footplates for elevated stability and rider expertise, giving riders further confidence. They’re fitted with swappable batteries for extra sustainable operations.
  • Superior geofencing know-how: All e-scooters are GPS-connected and managed by geofencing know-how which controls the place they are often ridden and parked, and what velocity they’ll journey in numerous areas. Neuron units no-ride zones, no-parking zones, and low-speed zones to additional enhance security.
  • World-first Helmet Lock: The e-scooters characteristic the world’s first app-controlled Helmet Lock which secures a security helmet to each e-scooter, electronically releasing it to make use of at first of the reserving. That is widespread with safety-conscious riders because it provides them the chance to guard themselves. Neuron incentivizes helmet use by awarding C$0.50 credit score to those that take a ‘helmet selfie’ earlier than beginning their journey.
  • Bilingual Voice Steerage and rider training: Riders will profit from bilingual Voice Steerage which educates them find out how to journey and park safely. There’s a ‘Security Faculty’ within the app and the corporate can be holding common #ScootSafe occasions all through this system, with the corporate’s Security Ambassadors aiding new riders to enroll on the app whereas delivering sensible suggestions for protected driving.
  • Topple detection, 911 Emergency Button, and “Comply with my Experience”: E-scooters have a topple detection characteristic which alerts Neuron’s operations workforce if one has been left on its aspect so it could possibly shortly be repositioned safely. This characteristic has been well-received by pedestrian and accessibility advocates. A 911 Emergency Button characteristic can detect if a rider has had a fall and assist name emergency providers. The “Comply with My Experience” characteristic permits riders to share their journey on-line with family and friends in real-time for added security and peace of thoughts.

Vital Driving Guidelines and Security Ideas:

  • In Ottawa riders have to be 16 years outdated and above
  • These beneath 18 want consent from a dad or mum or a authorized guardian
  • Helmets are obligatory for riders beneath 18 and beneficial for all customers
  • E-scooters could also be used on the Metropolis’s multi-use pathways, bike lanes, cycle tracks and roads with a velocity of 50km/h or decrease
  • Driving on sidewalks will not be permitted and carries a advantageous of $150
  • One rider per e-scooter, and no tandem driving with youngsters
  • At all times preserve a protected distance from and provides solution to pedestrians and mobility units resembling wheelchairs
  • Don’t journey inebriated or different substances
  • Remember and take away earphones
  • Park responsibly and do not trigger an obstruction. Riders are inspired to make use of incentivized parking zones which will be discovered within the app.

Failure to observe the driving guidelines can lead to driving privileges on Neuron’s e-scooters being suspended or eliminated, fines, or legal prosecution.

About Neuron Mobility

Neuron, Canada’s fastest-growing e-scooter operator, differentiates by being one of the best associate to cities whereas additionally main the {industry} in terms of security and sustainable operations. Based in Singapore in 2016, the corporate has launched a powerful variety of {industry} world firsts and pioneering improvements together with e-scooter battery swapping, geofencing management and built-in helmets. Neuron introduced its arrival into Canada in 2021 and has since expanded its operations to 6 Canadian markets together with Ottawa, Calgary, Pink Deer, Vernon, Lethbridge and Airdrie. Neuron can also be the main operator in Australia and New Zealand and has operations in the UK.